Gmail’s spam filter is mighty; the Spam folder is usually always full of junk and nothing important. However, if you want to be absolutely sure that messages from your contacts never end up marked as spam, setting up a filter is simple and effective.
You can use Gmail’s whitelisting feature to protect certain email addresses or even entire domains from going to spam.
Note: When you whitelist an email or domain in Gmail, it does not apply to past emails that are already in the Spam or Trash folder.
Whitelist a Sender or Domain in Gmail
There are a couple ways to go about whitelisting an email address or domain but we’ll use the “official” (albeit longer) method first:
- Go into your account’s Filters and Blocked Addresses settings through the settings button on the right of your mail, then the Settings option.
- Scroll down until you find the Create a new filter link. It’s right above the section for blocking email addresses.
- In that new window that pops up, type the email address you want to whitelist in the From field.
To whitelist a full email address in Gmail, type something like person@ , of course replacing the email account and domain name with the one that corresponds to what you want to whitelist.
To whitelist a domain in Gmail, just exclude the account, like @ . This will apply to any email address on the “ “ domain.
Tip: If you’re wanting to whitelist more than one email address or domain, you don’t have to repeat this step for each one. Instead, put a break between the separate accounts, such as person@ .
- If you don’t want to adjust any of the other options for a more specific filter, go ahead and click the link called Create filter with this search >>.
- Place a check in the box next to Never send it to Spam.
- Click Create a filter to save the changes.
The other option for setting up whitelist filters in Gmail is to open an email from the sender that you wish to always keep out of the Spam folder, and then:
- With the conversation open, click the small down arrow to the right of the sender name and timestamp.
- Choose Filter messages like this.
- The email address will automatically populate in the filtering options. You can then continue through with the steps from above, at Step 4.